Terms of service

Last updated 11 October 2026

These terms apply when you use Jobventory, the repair shop software at jobventory.pro, including the free demo and any paid plan. "We" means Sydney Telweb Pty Ltd, ABN 61 607 904 683. "You" means the business that signs up and the people it lets use its account.

1. The service

Jobventory is online software for repair shops: repair tickets, customers, inventory, invoicing and point of sale. We host it and keep it running, and we keep improving it, so features may change over time. We will not remove a core feature you pay for without telling you first.

2. Plans and prices

Plans are listed on our pricing page in Australian dollars and include GST. Monthly plans are billed every month and yearly plans every year, in advance. We will give you at least 30 days' notice by email before any price change applies to you.

3. First month free

Every new shop gets its first month free. We take your card details when you sign up and the first charge happens when the free month ends, unless you cancel before then. We email you before the free month ends.

4. Payment

Payments are processed by Stripe. We never see or store your full card number. If a payment fails we will retry it and let you know; if it still has not been paid after 14 days we may pause your account until it is.

5. Your data

The customers, jobs, stock and invoices you put into Jobventory are yours. We only use them to run the service for you, as set out in our privacy policy. You can ask us for an export of your data at any time, including after you cancel.

6. Using Jobventory properly

You are responsible for your logins and for what your staff do in your account. Do not use Jobventory for anything unlawful, to send spam, or to try to get into other people's accounts or data.

7. The demo

The demo is a separate copy with made-up data. It is free, has upload and time limits, and we may switch a demo off at any time. Please do not put real customer information into the demo.

8. Availability and support

We aim to keep Jobventory available at all times but cannot promise it will never be interrupted, for example during updates or outages at our hosting providers. Support is by email at [email protected].

9. Liability

Nothing in these terms excludes your rights under the Australian Consumer Law. Apart from those rights, our total liability to you for any claim is limited to the fees you paid us in the 12 months before the claim, and we are not liable for indirect losses such as lost profits.

10. Cancelling

You can cancel at any time. See refunds and cancellation. We may close an account that breaks these terms, after telling you why where we reasonably can.

11. Changes to these terms

If we change these terms in a way that matters, we will email you at least 30 days before the change applies. These terms are governed by the laws of New South Wales, Australia.

Jobventory is operated by Sydney Telweb Pty Ltd, ABN 61 607 904 683, 290 Kingsgrove Rd, Kingsgrove NSW 2208, Australia. Questions: [email protected].