Bookings, repairs, parts, trade-ins, your online store and the till. Built and proven inside a working Sydney repair shop.
Real figures from the shop FixDesk was built in.
Most repair software stops at the ticket. FixDesk also buys devices in, checks them, lists them online as one product per model and takes them off sale when they sell. Your counter and your online shop share one stock count, and you never need to open Shopify admin.
It learns each supplier's layout once, then reads their invoices in under 200 ms. No AI bill, no typing.
A phone camera reads barcodes and handwritten notes as bags slide past, and prices each one from what you paid last time.
Strip a dead phone and every part is traced from its donor IMEI to the job it went on.
Every invoice teaches the price book, so quotes come from your shop's real prices, not a list typed in years ago.
Upload an invoice or a stock spreadsheet. Every item lands in Pending QC, goes through quality control and the listing wizard, then goes live. Each step is date-stamped for your audit trail.
Invoice PDF or stock spreadsheet
26/09 09:41Every item waits in one queue
26/09 09:41Pass, fail or strip for parts
26/09 10:15Photos, description and price
26/09 13:02One listing per model, synced both ways
26/09 13:03Every screen here is already running in a real shop. Scroll through a normal trading day.
Walk-ins, business accounts, jobs ready to collect and finished work each get their own lane, so nothing hides in one long list.
Pick the model, tick every fault the customer mentions. Prices come from your own history, combo discounts apply themselves, and the ticket and label print.
The QR on the ticket opens a live status page. No login, no job number to type, and it only ever shows status. Never notes, never prices, never staff names.
Drop the supplier's PDF in. FixDesk learns each supplier's layout once, then reads their invoices in under a fifth of a second and checks the delivery against your purchase order.
Park the job, add the part to the reorder list and queue a call to the customer. Reorder suggestions turn into purchase orders, so parts never get forgotten.
The QC station checks stock before it sells. A dead phone can be stripped for parts or sold whole, and every harvested part is traced back to its donor IMEI.
Twenty iPhone 13s are one product with variants, not twenty listings fighting over the same ad spend. Descriptions fill themselves, sold-out items come off sale, and stock syncs both ways with Shopify.
The stock auditor compares your prices with five competitor sites and shows where you are too cheap or too dear. Your repair prices learn from every job you invoice.
| Model | You | Market | Gap |
|---|---|---|---|
| Galaxy S22 | $349 | $419 | +$70 |
| iPhone 12 Pro | $529 | $489 | -$40 |
| iPad Air 4 | $399 | $455 | +$56 |
Hold each bag under a phone camera. FixDesk reads the IMEI and barcodes, reads the handwritten fault note, remembers what you paid for that model last time and books it in. No tapping.
Count each note, not a guessed total. FixDesk covers everything since your last close, weekly or daily, and the reports show sales by day, tech and repair type, with real margin after your running costs.
Paperwork, cameras, printers and your online store all feed the same records, so nothing is typed twice.
Customers, jobs, invoices, payments and device passcodes come across, so warranty lookups and "has this phone been in before?" work from day one. A scan-based stocktake gets your shelves in on the same day.
Being built now, and not claimed as ready until it is.
Everything included, no card needed. Shops that join now keep an early rate when pricing starts.
Prices in AUD, charged once the beta ends. Yearly plans pay for 10 months and get 12. Early shops keep their rate.